Retail Customer Experience Pro (Part-Time)

Dollar Tree Stores INC; Morton Grove (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Morton Grove, IL seeks a Customer Service Associate II to support daily store operations and assist customers. You’ll be cross-trained to handle cash register duties and front-end tasks as needed.

The role emphasizes a clean, welcoming environment, merchandise processing, stocking, and safe handling of freight. Strong customer service, reliability, and teamwork are essential for success.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and meet demands of standing, walking, and frequent lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms and floors.
• Maintaining a positive, safe, and respectful environment with customers and colleagues.
• Managing sales transactions and operating the cash register.
• Maintaining security of cash and company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Problem-solving

Integrity

Organization

Math for cash

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC in Morton Grove, IL seeks a Customer Service Associate II to support daily store operations and assist customers. You’ll be cross-trained to handle cash register duties and front-end tasks as needed.

The role emphasizes a clean, welcoming environment, merchandise processing, stocking, and safe handling of freight. Strong customer service, reliability, and teamwork are essential for success.