Retail Customer Experience Associate

Dollar Tree Stores INC; Buffalo Grove (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Buffalo Grove, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock, unload trucks, and maintain store cleanliness.

The role emphasizes customer service, teamwork, safety, and efficient operations. Part-time schedule with competitive perks and flexible hours; prior retail or service experience preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, or grocery is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform walking, standing, bending, and other physical tasks.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills are essential.
• Strong problem-solving and decision-making abilities are needed.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Maintain store cleanliness, including bathrooms, floors, and general areas.
• Perform other duties as assigned.

Skills

Customer service

Communication

Stocking

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Buffalo Grove, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions, stock, unload trucks, and maintain store cleanliness.

The role emphasizes customer service, teamwork, safety, and efficient operations. Part-time schedule with competitive perks and flexible hours; prior retail or service experience preferred.