Retail Customer Experience Pro – Flexible Schedule

The TJX Companies, Inc.; San Clemente (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Job summary

TJ Maxx in San Clemente, CA is seeking candidates to deliver an exceptional customer experience in a fast-paced off-price retail setting. You will engage customers, ring sales and returns, and participate in merchandising and store operations to drive sales and ensure a clean, organized environment.

The role emphasizes teamwork, flexibility, and commitment to company policies. Benefits vary by location and include competitive pay and opportunities for development within TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Team collaboration

Job description

TJ Maxx in San Clemente, CA is seeking candidates to deliver an exceptional customer experience in a fast-paced off-price retail setting. You will engage customers, ring sales and returns, and participate in merchandising and store operations to drive sales and ensure a clean, organized environment.

The role emphasizes teamwork, flexibility, and commitment to company policies. Benefits vary by location and include competitive pay and opportunities for development within TJX’s family of brands.