Retail Customer Experience Specialist

The TJX Companies, Inc.; Temple City (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation/sick

Parental leave

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Temple City, CA. This role focuses on delivering outstanding customer experiences, processing transactions, and maintaining a clean, organized store environment in a fast-paced retail setting.

You will engage with customers, promote loyalty programs, and may cross-train in multiple store areas to support business needs. The position emphasizes teamwork, integrity, and compliance with company standards.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers and maintaining store standards.
• Accurately ring purchases and returns and handle cash according to procedures.
• Maintain cleanliness and organization of the selling floor and back-of-house areas.
• Support loss prevention, safety practices, and labor policies.
• Promote credit and loyalty programs to customers.
• Assist in cross-training to support various store areas as needed.

Skills

Customer service

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Temple City, CA. This role focuses on delivering outstanding customer experiences, processing transactions, and maintaining a clean, organized store environment in a fast-paced retail setting.

You will engage with customers, promote loyalty programs, and may cross-train in multiple store areas to support business needs. The position emphasizes teamwork, integrity, and compliance with company standards.