Retail Customer Experience Pro

The TJX Companies, Inc.; Temple (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Temple, TX seeks a retail associate to deliver an exceptional customer experience and uphold store standards. You will engage with customers, process transactions accurately, and support store operations across departments.

You’ll join a team that values collaboration, integrity, and growth. The role offers flexible hours, benefits, and opportunities to learn about merchandise, loss prevention, and customer loyalty programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.
• Provides and accepts recognition and constructive feedback.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Temple, TX seeks a retail associate to deliver an exceptional customer experience and uphold store standards. You will engage with customers, process transactions accurately, and support store operations across departments.

You’ll join a team that values collaboration, integrity, and growth. The role offers flexible hours, benefits, and opportunities to learn about merchandise, loss prevention, and customer loyalty programs.