Retail Customer Experience & Operations Associate

The TJX Companies, Inc.; Mount Olive (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Health insurance

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Job summary

TJ Maxx, a member of The TJX Companies, Inc., is hiring to deliver an outstanding customer experience in a fast-paced store environment in New Jersey. You will engage with customers, process transactions, and uphold merchandising standards while cross-training across store areas.

Join a Fortune 100 company that values diversity, collaboration, and development, offering a supportive team culture and opportunities for growth in retail operations.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Accurately rings customer purchases/returns and handles cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store upkeep, recovery, and loss prevention efforts.
• Adhere to labor laws and store policies; assist in safety initiatives.

Skills

Customer service

Flexibility

Communication

Organizational skills

Attention to detail

Multitasking

Adaptability

Job description

TJ Maxx, a member of The TJX Companies, Inc., is hiring to deliver an outstanding customer experience in a fast-paced store environment in New Jersey. You will engage with customers, process transactions, and uphold merchandising standards while cross-training across store areas.

Join a Fortune 100 company that values diversity, collaboration, and development, offering a supportive team culture and opportunities for growth in retail operations.