Retail Customer Experience Associate

The TJX Companies, Inc.; Edison (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJ Maxx in Edison, NJ is hiring a Store Associate to deliver a high-quality customer experience, keep the sales floor organized, and support store operations. You will ring up purchases, promote loyalty programs, and ensure price accuracy and stock readiness.

This role requires strong communication, multi-tasking ability, and a willingness to lift items as needed. A flexible schedule and teamwork are essential for success in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding service standards.
• Accurately ring purchases/returns and count change according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and maintain cleanliness and safety.
• Support shrink reduction goals and adhere to labor policies.
• Collaborate with team members and supervisors to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Lift heavy objects

Job description

TJ Maxx in Edison, NJ is hiring a Store Associate to deliver a high-quality customer experience, keep the sales floor organized, and support store operations. You will ring up purchases, promote loyalty programs, and ensure price accuracy and stock readiness.

This role requires strong communication, multi-tasking ability, and a willingness to lift items as needed. A flexible schedule and teamwork are essential for success in a fast-paced retail environment.