Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Leesburg (FL); On-site; USD 2,066,000 - 2,149,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation/sick

Job summary

Marshalls in Leesburg, FL seeks a team member to deliver exceptional customer service, maintain a clean and organized store, and support operational standards. The role may involve cross-training across store areas to meet business needs, with emphasis on customer experience, merchandising, and loss prevention awareness.

The position requires the ability to multitask, lift heavy objects, and adapt to changing directions while working with peers and supervisors. Retail experience is preferred.

Qualifications

• Possesses excellent customer service skills as stated in the listing.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changes in direction or unexpected situations.
• Willingness to work a flexible schedule to support business needs.

Responsibilities

• Role models established customer experience practices with customers and internal staff.
• Promotes credit and loyalty programs and maintains merchandising standards.
• Accurately rings purchases/returns and handles cash according to procedures.
• Maintains store cleanliness, organization, and recovery throughout the day.
• Supports safe operations and labor policy adherence; collaborates with peers.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexibility

Teamwork

Physical stamina

Job description

Marshalls in Leesburg, FL seeks a team member to deliver exceptional customer service, maintain a clean and organized store, and support operational standards. The role may involve cross-training across store areas to meet business needs, with emphasis on customer experience, merchandising, and loss prevention awareness.

The position requires the ability to multitask, lift heavy objects, and adapt to changing directions while working with peers and supervisors. Retail experience is preferred.