Seasonal Retail Specialist: Customer Experience

The TJX Companies, Inc.; Orlando (FL); On-site; USD 19,000 - 20,000; Full time

Job summary

Marshalls in Orlando is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized sales floor. You will process transactions, support loss prevention, promote credit and loyalty programs, and uphold merchandising standards in a fast-paced environment.

A flexible schedule and teamwork with peers and supervisors are essential to succeed.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Job description

Marshalls in Orlando is seeking a Store Associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized sales floor. You will process transactions, support loss prevention, promote credit and loyalty programs, and uphold merchandising standards in a fast-paced environment.

A flexible schedule and teamwork with peers and supervisors are essential to succeed.