Retail Merchandise Associate – Customer Focus & Growth

The TJX Companies, Inc.; Fort Myers (FL); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program

Smoking cessation support

Bereavement leave

401(k) contributions

Credit union

Referral bonuses

Scholarship program

Job summary

Marshalls in Fort Myers, FL is hiring for a customer-focused associate to deliver a highly satisfied shopping experience. You will engage with customers, maintain store cleanliness, process transactions, and support credit and loyalty programs.

Ideal candidates have strong communication, multitasking ability, and flexibility to work varied hours. The role supports a positive store culture and requires lifting heavy objects and adherence to policies.

Qualifications

• Excellent customer service skills are required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodations.
• Works effectively with peers and supervisors; retail experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings purchases, returns, and counts change.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the floor.
• Participates in store recovery and keeps the sales floor clean and organized.
• Upholds labor laws and safety policies; supports shrink reduction goals.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Physical ability

Teamwork

Retail experience

Job description

Marshalls in Fort Myers, FL is hiring for a customer-focused associate to deliver a highly satisfied shopping experience. You will engage with customers, maintain store cleanliness, process transactions, and support credit and loyalty programs.

Ideal candidates have strong communication, multitasking ability, and flexibility to work varied hours. The role supports a positive store culture and requires lifting heavy objects and adherence to policies.