Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at Marshalls in Jacksonville, FL. You will deliver a highly satisfied customer experience, engage with shoppers, and keep the store clean and organized while adhering to operational standards.

The role may involve cross-training across store areas to support business needs. You will model positive service behavior, promote credit and loyalty programs, and help maintain merchandising and safety standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and handling changes in direction.

Responsibilities

• Model established customer experience practices with customers.
• Accurately rings purchases/returns and handles change.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and safety programs.
• Supports and participates in shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Lifting heavy objects

Peer collaboration

Job description

The TJX Companies, Inc. is seeking a Retail Associate at Marshalls in Jacksonville, FL. You will deliver a highly satisfied customer experience, engage with shoppers, and keep the store clean and organized while adhering to operational standards.

The role may involve cross-training across store areas to support business needs. You will model positive service behavior, promote credit and loyalty programs, and help maintain merchandising and safety standards.