Customer-Focused Retail Associate | Flexible Schedule & Discounts

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Bereavement leave

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member at Marshalls in Jacksonville, FL. You will help deliver an exceptional in-store experience, assist customers, and support daily store operations.

Responsibilities include processing purchases, promoting loyalty programs, participating in merchandising and safety efforts, and adapting to various areas of the store as needed. Competitive benefits accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Adhere to all operational, merchandising, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support business needs.
• Model established customer experience practices with internal and external customers.
• Support and uphold a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Prepare merchandise for the sales floor following company procedures.
• Participate in store recovery and maintain cleanliness and safety across the store.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Flexibility

Job description

The TJX Companies, Inc. is seeking a customer-focused team member at Marshalls in Jacksonville, FL. You will help deliver an exceptional in-store experience, assist customers, and support daily store operations.

Responsibilities include processing purchases, promoting loyalty programs, participating in merchandising and safety efforts, and adapting to various areas of the store as needed. Competitive benefits accompany the role.