Retail Customer Experience Lead

The TJX Companies, Inc.; Exton (PA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring for a frontline associate at our Exton, PA location. You will promote a highly-satisfied customer experience, assist with register transactions, and contribute to team success while supporting store operations.

This role emphasizes teamwork, adaptability, and strong customer service skills. We seek individuals with good interpersonal abilities, the ability to lift items, and a readiness to train others.

Qualifications

• High School graduate or equivalent preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills and exceptional customer service.

Responsibilities

• Lead frontline to promote a highly-satisfied customer experience and loyalty.
• Train and mentor Associates on frontline policies and cashier procedures.
• Assist with cash handling and register operations while maintaining accuracy.
• Maintain cleanliness, merchandising standards, and safe store operations.

Skills

Customer service

Teamwork

Interpersonal skills

Flexible schedule

Cash handling

Training others

Retail supervisory experience

Lifting heavy items

Education

High School diploma

Job description

The TJX Companies, Inc. is hiring for a frontline associate at our Exton, PA location. You will promote a highly-satisfied customer experience, assist with register transactions, and contribute to team success while supporting store operations.

This role emphasizes teamwork, adaptability, and strong customer service skills. We seek individuals with good interpersonal abilities, the ability to lift items, and a readiness to train others.