Retail Associate: Customer Experience & Growth

The TJX Companies, Inc.; Philadelphia (Philadelphia County); Presencial; USD 19 000 - 20 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

Resumo da oferta

The TJX Companies, Inc. is seeking a store associate in Philadelphia to deliver a highly satisfying customer experience by engaging with customers and upholding our customer experience principles. You will maintain a clean store environment and follow operational, merchandising, and loss prevention standards.

You may be cross-trained to support multiple areas of the store, and you will promote credit and loyalty programs while processing transactions and handling returns with accuracy and care.

Qualificações

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsabilidades

• Models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows standards.
• Prepares merchandise for the sales floor per procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Follows labor laws and company policies.
• Supports shrink reduction goals and safety programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Conhecimentos

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Descrição da oferta de emprego

The TJX Companies, Inc. is seeking a store associate in Philadelphia to deliver a highly satisfying customer experience by engaging with customers and upholding our customer experience principles. You will maintain a clean store environment and follow operational, merchandising, and loss prevention standards.

You may be cross-trained to support multiple areas of the store, and you will promote credit and loyalty programs while processing transactions and handling returns with accuracy and care.