Retail Customer Experience & Floor Specialist

The TJX Companies, Inc.; San Diego (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health, dental, vision benefits

Paid holidays

Job summary

The TJX Companies, Inc. offers a role at HomeGoods where you will deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards. You may cross-train across store areas to support the business as needed.

Candidates should have strong customer service skills, flexibility for shifts, and excellent communication. The position emphasizes teamwork, adherence to labor laws, and participation in safety and store-wide

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Job description

The TJX Companies, Inc. offers a role at HomeGoods where you will deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards. You may cross-train across store areas to support the business as needed.

Candidates should have strong customer service skills, flexibility for shifts, and excellent communication. The position emphasizes teamwork, adherence to labor laws, and participation in safety and store-wide