Retail Customer Experience & Cleanliness Associate

The TJX Companies, Inc.; Auburn Hills (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

HomeGoods is recruiting to support its Lake Orion, MI store. The role focuses on delivering a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.

Responsibilities include handling purchases/returns, promoting credit and loyalty programs, and upholding merchandising standards. This position requires the ability to lift heavy objects and adapt to cross-training across store areas.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and manage cash handling.
• Maintain merchandising standards and floor readiness.
• Process and prepare merchandise for the sales floor.
• Support store recovery and safety initiatives.
• Adhere to labor laws and company policies.
• Assist in shrink reduction efforts.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Physical ability

Teamwork

Job description

HomeGoods is recruiting to support its Lake Orion, MI store. The role focuses on delivering a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.

Responsibilities include handling purchases/returns, promoting credit and loyalty programs, and upholding merchandising standards. This position requires the ability to lift heavy objects and adapt to cross-training across store areas.