Guest Experience & Merchandising Associate

The TJX Companies, Inc.; Bloomfield Hills (MI); Vor Ort; USD 20.000 - 21.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays

Store employee benefits

Zusammenfassung

HomeGoods in Bloomfield Hills is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process purchases, maintain store cleanliness, and support merchandising and loss-prevention standards.

The role requires flexibility, strong communication and organization, the ability to multitask, and comfort lifting heavy objects. Retail experience is preferred; compensation starts at $14.25–$14.75 per hour with benefits.

Qualifikationen

• Excellent customer service skills
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Retail customer experience preferred

Aufgaben

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Kenntnisse

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Retail experience

Jobbeschreibung

HomeGoods in Bloomfield Hills is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process purchases, maintain store cleanliness, and support merchandising and loss-prevention standards.

The role requires flexibility, strong communication and organization, the ability to multitask, and comfort lifting heavy objects. Retail experience is preferred; compensation starts at $14.25–$14.75 per hour with benefits.