Seasonal Retail Pro: Customer Experience

The TJX Companies, Inc.; Auburn Hills (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Lake Orion, MI. The role emphasizes delivering a premier customer experience, maintaining store standards, and promoting credit and loyalty programs.

You may be cross-trained across store areas to support business needs, with a focus on teamwork, safety, and loss-prevention compliance. Key duties include processing purchases/returns, stocking merchandise, and ensuring a clean, organized sales floor.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns and counts change back according to procedures; promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.
• Supports store recovery and maintains cleanliness of the sales floor and store.
• Participates in safety awareness and maintains a safe environment.
• Adheres to labor laws, policies, and procedures; supports shrink reduction programs.
• Other duties as assigned by management.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexible schedule

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Lake Orion, MI. The role emphasizes delivering a premier customer experience, maintaining store standards, and promoting credit and loyalty programs.

You may be cross-trained across store areas to support business needs, with a focus on teamwork, safety, and loss-prevention compliance. Key duties include processing purchases/returns, stocking merchandise, and ensuring a clean, organized sales floor.