Retail Merchandiser — Customer Experience Pro

The TJX Companies, Inc.; Conyers (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health, dental, vision benefits

Job summary

HomeGoods, a TJX Companies brand, is hiring at our Conyers, GA location. The role focuses on delivering a highly satisfied customer experience, engaging with customers, maintaining a clean store environment, and supporting all operations, merchandising, and loss prevention standards.

Responsibilities include handling transactions, promoting credit and loyalty programs, stocking merchandise, and assisting with store recovery. The position may cross-train across departments to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness.
• Supports safety, loss prevention, and labor policy compliance.
• Other duties as assigned.

Job description

HomeGoods, a TJX Companies brand, is hiring at our Conyers, GA location. The role focuses on delivering a highly satisfied customer experience, engaging with customers, maintaining a clean store environment, and supporting all operations, merchandising, and loss prevention standards.

Responsibilities include handling transactions, promoting credit and loyalty programs, stocking merchandise, and assisting with store recovery. The position may cross-train across departments to meet business needs.