Retail Customer Experience Champion

The TJX Companies, Inc.; Franklin (TN); On-site; USD 19,975 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store leader in Franklin, TN to promote an outstanding customer experience and mentor front-end associates. You will model service excellence, oversee POS coverage, and help ensure a clean, organized store environment.

The role emphasizes leadership, teamwork, and flexibility to work nights and weekends. Starting pay ranges are disclosed, with comprehensive benefits and a commitment to development.

Qualifications

• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Promote an excellent customer experience by leading front-store operations.
• Oversee a team of associates and ensure prompt, courteous service.
• Train and mentor associates on front-end principles and loyalty programs.
• Assign registers, manage POS coverage, and coordinate breaks.
• Address customer concerns promptly and maintain store standards.

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store leader in Franklin, TN to promote an outstanding customer experience and mentor front-end associates. You will model service excellence, oversee POS coverage, and help ensure a clean, organized store environment.

The role emphasizes leadership, teamwork, and flexibility to work nights and weekends. Starting pay ranges are disclosed, with comprehensive benefits and a commitment to development.