Retail Customer Experience Associate (Part-Time Benefits)

Bass Pro Shops; Town of Sun Prairie (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Employee discounts

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Wisconsin to greet customers, assist with purchases, and handle returns with accuracy. You will manage merchandise with care, provide information and direction, and promote programs like CLUB Membership and in-store pickup.

Knowledge of the POS system and excellent communication are essential. The role includes selling hunting and fishing licenses, applying incentive programs, and maintaining a neat, well-stocked sales floor.

Qualifications

• Minimum degree required: High school diploma or equivalent experience.
• Ability to calculate figures such as discounts and make change.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsibilities

• Greet customers entering the store in a friendly and outgoing manner.
• Handle merchandise returns and complete refund/exchange paperwork.
• Process returns by category and return to proper area.
• Sell appropriate Hunting and Fishing Licenses.
• Assist with incentive and reward programs and promotions.
• Provide product knowledge to help customers make buying decisions.

Skills

Customer service

Communication

Cash handling

POS familiarity

Teamwork

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Wisconsin to greet customers, assist with purchases, and handle returns with accuracy. You will manage merchandise with care, provide information and direction, and promote programs like CLUB Membership and in-store pickup.

Knowledge of the POS system and excellent communication are essential. The role includes selling hunting and fishing licenses, applying incentive programs, and maintaining a neat, well-stocked sales floor.