Guest Experience & Retail Associate

Bass Pro Shops; Tulalip Bay (WA); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Tulalip Bay, WA is seeking a part-time Customer Relations Associate to greet customers, answer questions, handle merchandise with care, and provide directions to ensure a friendly shopping experience.

You will process returns, assist with licenses, maintain a clean workspace, and support policies while offering product recommendations and promoting club membership and services.

Qualifications

• High school diploma or equivalent required.
• Ability to greet customers and provide directions.
• Strong communication and interpersonal skills.

Responsibilities

• Secure firearms with trigger locks as required.
• Greet customers and assist with questions.
• Process returns and complete refund/exchange paperwork.
• Sell hunting and fishing licenses.
• Maintain clean, stocked work area and follow policies.
• Support customer service and drive a legendary experience.

Skills

Customer service

Cash handling

Communication

Teamwork

Upselling / product recommendations

Education

High school diploma or equivalent

Tools

Point of Sale system

Visitor log handling

Job description

Bass Pro Shops in Tulalip Bay, WA is seeking a part-time Customer Relations Associate to greet customers, answer questions, handle merchandise with care, and provide directions to ensure a friendly shopping experience.

You will process returns, assist with licenses, maintain a clean workspace, and support policies while offering product recommendations and promoting club membership and services.