Retail Merchandise Associate - Customer Experience Benefits

The TJX Companies, Inc.; Fremont (OH); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Marshalls at The TJX Companies, Inc. is seeking a frontline associate to deliver a highly satisfying customer experience, uphold store standards, and support merchandising and loss prevention. You’ll ring up purchases, manage returns, and assist in maintaining a clean, organized sales floor.

The role may involve cross-training in multiple areas to support business needs. We value strong communication, teamwork, and the ability to adapt to changing directions while providing excellent service to

Qualifications

• Excellent customer service skills and a flexible schedule.
• Strong communication and organizational abilities with attention to detail.
• Ability to multitask and work well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience and follow customer service principles.
• Ring purchases/returns accurately and manage cash handling per procedures.
• Support merchandising, store cleanliness, loss prevention, and safety standards.
• Cross-train to work in multiple store areas as needed.
• Participate in store recovery and shrink reduction programs.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Multitasking

Team collaboration

Ability to lift heavy objects

Job description

Marshalls at The TJX Companies, Inc. is seeking a frontline associate to deliver a highly satisfying customer experience, uphold store standards, and support merchandising and loss prevention. You’ll ring up purchases, manage returns, and assist in maintaining a clean, organized sales floor.

The role may involve cross-training in multiple areas to support business needs. We value strong communication, teamwork, and the ability to adapt to changing directions while providing excellent service to