Retail Customer Experience Associate I

Family Dollar Stores Of Oklahoma LLC; Valliant (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and safety. The role involves stocking, unloading trucks, and ensuring a friendly, professional environment for customers and teammates.

Candidates should have a high school diploma (preferred) and prior retail or service experience. Physical ability to lift 30–50 lbs and stand for extended periods is required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms and floors.

Skills

Customer service

Communication

Organizational skills

Problem solving

Relationship building

Education

High school diploma or equivalent

Job description

Family Dollar seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and maintain store cleanliness and safety. The role involves stocking, unloading trucks, and ensuring a friendly, professional environment for customers and teammates.

Candidates should have a high school diploma (preferred) and prior retail or service experience. Physical ability to lift 30–50 lbs and stand for extended periods is required.