Retail Customer Experience Associate I

Family Dollar Stores Of Tennessee LLC; Johnson City (TN); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Tennessee LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help maintain a clean, well-stocked store in Johnson City, TN.

The role emphasizes security of cash, friendly interactions, and adherence to safety standards. Qualifications include a high school diploma or equivalent and prior customer service experience in retail or related settings.

Qualifications

• High school diploma or equivalent preferred.
• Retail or hospitality experience is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle physical tasks daily.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks; stock replenishment per productivity standards.
• Provide a positive, safe, and respectful environment with friendly interactions.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Tennessee LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales at the register, and help maintain a clean, well-stocked store in Johnson City, TN.

The role emphasizes security of cash, friendly interactions, and adherence to safety standards. Qualifications include a high school diploma or equivalent and prior customer service experience in retail or related settings.