Customer Experience Associate — Retail & Cashier

Family Dollar Stores Of Tennessee LLC; Dyersburg (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Tennessee LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help keep the store clean and well-stocked.

The role requires a high school diploma (or equivalent) and prior retail or service experience. You’ll work at a Tennessee store, performing duties including unloading merchandise and maintaining a safe, respectful environment for customers and teammates.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of standing, walking, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Tennessee LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and help keep the store clean and well-stocked.

The role requires a high school diploma (or equivalent) and prior retail or service experience. You’ll work at a Tennessee store, performing duties including unloading merchandise and maintaining a safe, respectful environment for customers and teammates.