Retail Customer Service Associate - Store Support

Dollar Tree Stores INC; Hartford (CT); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Hartford, CT to deliver a great shopping experience. You will assist customers, handle sales transactions, maintain cash security, and keep the store stocked and clean.

The role emphasizes friendly interactions with customers and coworkers, with responsibilities including unloading merchandise and ensuring a safe store environment. Part-time hours may apply.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash and neat appearance.
• Other duties as assigned*.

Skills

Customer service

Communication

Problem solving

Decision making

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Hartford, CT to deliver a great shopping experience. You will assist customers, handle sales transactions, maintain cash security, and keep the store stocked and clean.

The role emphasizes friendly interactions with customers and coworkers, with responsibilities including unloading merchandise and ensuring a safe store environment. Part-time hours may apply.