Retail Customer Experience Associate I

Dollar Tree Stores INC; Alhambra (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC is hiring a Customer Service Associate in Alhambra, CA. You will assist customers, handle transactions at the register, maintain cash security, stock replenishment, unloading trucks, and uphold a safe, friendly store environment.

The role requires strong customer service, communication, and organizational skills, with physical ability to lift up to 50 lbs and perform varied store duties. Part-time position with opportunities for growth and benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Instruction following

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is hiring a Customer Service Associate in Alhambra, CA. You will assist customers, handle transactions at the register, maintain cash security, stock replenishment, unloading trucks, and uphold a safe, friendly store environment.

The role requires strong customer service, communication, and organizational skills, with physical ability to lift up to 50 lbs and perform varied store duties. Part-time position with opportunities for growth and benefits.