Retail Customer Experience Associate

Dollar Tree Stores INC; Banning (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in California is seeking a Customer Service Associate to create a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness.

The role requires strong customer service, organizational, and problem-solving abilities, with physical tasks like lifting up to 50 lbs and standing for long periods. This is a part-time position offering perks and growth opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with staff and customers.
• Keep the store clean and presentable including restrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer Service

Cash Handling

Communication Skills

Organizational Skills

Problem Solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in California is seeking a Customer Service Associate to create a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness.

The role requires strong customer service, organizational, and problem-solving abilities, with physical tasks like lifting up to 50 lbs and standing for long periods. This is a part-time position offering perks and growth opportunities.