Retail Customer Experience Associate I

Dollar Tree Stores INC; Baldwin Park (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Baldwin Park, California is seeking a Customer Service Associate to help deliver a positive shopping experience. Daily tasks include assisting customers with questions, processing transactions at the register, stocking shelves, receiving merchandise, and keeping the store clean and welcoming.

The role requires a high school diploma (or equivalent) and customer service experience; physical ability to lift 30–50 lbs; strong communication and problem-solving skills; and a

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and waste disposal.
• Other duties as assigned*

Skills

Customer service

Cash handling

Following instructions

Lifting 30-50 lbs

Communication

Organization

Problem-solving

Education

High school diploma

Job description

Dollar Tree Stores INC in Baldwin Park, California is seeking a Customer Service Associate to help deliver a positive shopping experience. Daily tasks include assisting customers with questions, processing transactions at the register, stocking shelves, receiving merchandise, and keeping the store clean and welcoming.

The role requires a high school diploma (or equivalent) and customer service experience; physical ability to lift 30–50 lbs; strong communication and problem-solving skills; and a