Retail Customer Experience Associate | Growth & Perks

The TJX Companies, Inc.; Wayne (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Contributions

Health/Dental/Vision

Life insurance

Scholarship program

Job summary

TJ Maxx in Wayne, PA is seeking a front-line associate to deliver a highly satisfactory customer experience across our off-price family of brands. You will interact with customers, process transactions, and maintain a clean, organized store environment in line with company standards.

We look for friendly, reliable team players with strong communication and attention to detail, who can adapt to a flexible schedule and work well with store colleagues to meet business goals.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Job description

TJ Maxx in Wayne, PA is seeking a front-line associate to deliver a highly satisfactory customer experience across our off-price family of brands. You will interact with customers, process transactions, and maintain a clean, organized store environment in line with company standards.

We look for friendly, reliable team players with strong communication and attention to detail, who can adapt to a flexible schedule and work well with store colleagues to meet business goals.