Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Norristown (Montgomery County); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Norristown, PA is hiring a Store Associate to ensure a highly satisfying customer experience. You will engage with customers, process transactions, and keep the store clean and organized.

This role supports merchandising standards and loss prevention across TJ Maxx locations. Ideal candidates have strong customer service, clear communication, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task in a fast-paced environment
• Ability to respond to changes in direction or unexpected situations
• Ability to lift heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Model established customer experience practices with customers
• Promote a positive store culture with honesty, integrity, and respect
• Accurately ring customer purchases/returns and counts change
• Promote credit and loyalty programs
• Uphold merchandising and store procedures
• Process and prepare merchandise for the sales floor
• Participate in store recovery and cleanliness
• Support safety and shrink reduction efforts
• Perform other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Lifting capacity

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Norristown, PA is hiring a Store Associate to ensure a highly satisfying customer experience. You will engage with customers, process transactions, and keep the store clean and organized.

This role supports merchandising standards and loss prevention across TJ Maxx locations. Ideal candidates have strong customer service, clear communication, and the ability to multi-task in a fast-paced retail environment.