Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; West Caldwell (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls in West Caldwell, NJ (The TJX Companies, Inc.) is hiring a Customer Service Associate to deliver a highly satisfying shopping experience by engaging with customers, maintaining an organized store, and supporting operations across departments.

You will accurately ring up purchases, promote loyalty programs, assist with merchandising, and participate in loss prevention and safety efforts while adapting to a flexible schedule and collaborating with a team.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Adaptable to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Ring up sales/returns accurately and process payments per procedures; promote credit and loyalty programs.
• Assist in merchandising and store recovery; uphold loss prevention standards.
• Support various store areas as needed to meet business needs.
• Maintain safety and cleanliness and adhere to labor policies.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Organizational skills

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls in West Caldwell, NJ (The TJX Companies, Inc.) is hiring a Customer Service Associate to deliver a highly satisfying shopping experience by engaging with customers, maintaining an organized store, and supporting operations across departments.

You will accurately ring up purchases, promote loyalty programs, assist with merchandising, and participate in loss prevention and safety efforts while adapting to a flexible schedule and collaborating with a team.