Retail Customer Experience Associate (Flexible Hours)

The TJX Companies, Inc.; Woodbridge (CT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision benefits

Paid holidays/vacation/sick leave

Employee assistance program

Scholarship program

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences while maintaining a clean, organized store. You will engage with customers, promote loyalty programs, and support merchandising and operations across the sales floor.

The role emphasizes teamwork, adaptability, and strong communication, with responsibilities including cash handling, problem solving, and contributing to loss prevention and safety initiatives.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Ability to respond to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Maintains merchandising standards and prepares merchandise for the floor.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and organization of the sales floor and store.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences while maintaining a clean, organized store. You will engage with customers, promote loyalty programs, and support merchandising and operations across the sales floor.

The role emphasizes teamwork, adaptability, and strong communication, with responsibilities including cash handling, problem solving, and contributing to loss prevention and safety initiatives.