Retail Associate - Customer Experience & Flexible Hours

The TJX Companies, Inc.; Garden Grove (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Life insurance

Paid holidays

Job summary

The Marshalls location within The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying shopping experience.

You will engage with customers, maintain a clean store environment, and support operations across areas of the store as needed. Ideal candidates bring strong customer service, communication, and multitasking abilities, with a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodations
• Works effectively with peers and supervisors

Responsibilities

• Model established customer experience practices with customers
• Promote credit and loyalty programs
• Ring purchases/returns accurately and count change
• Maintain merchandising standards and prepare merchandise for sales floor
• Support store recovery and cleanliness
• Ensure safety and loss prevention procedures are followed
• Assist in other store areas as needed

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The Marshalls location within The TJX Companies, Inc. is seeking a customer-focused team member to deliver a highly satisfying shopping experience.

You will engage with customers, maintain a clean store environment, and support operations across areas of the store as needed. Ideal candidates bring strong customer service, communication, and multitasking abilities, with a flexible schedule to meet business needs.