Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Pearl (MS); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a store team member in Pearl, MS to deliver a highly satisfying customer experience and maintain a clean, organized shopping environment. You’ll engage customers, process purchases, support loyalty programs, and assist in loss prevention and safety initiatives.

The role emphasizes exceptional service, effective communication, and adaptability to busy store conditions, with a focus on teamwork and achieving store goals.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to change.
• Lift heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for sales floor.
• Participates in store recovery and keeps the store clean and organized.
• Adheres to labor laws and store policies.
• Assists in safety awareness and loss prevention efforts.

Skills

Customer service

Flexibility

Communication

Organizational skills

Attention to detail

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., seeks a store team member in Pearl, MS to deliver a highly satisfying customer experience and maintain a clean, organized shopping environment. You’ll engage customers, process purchases, support loyalty programs, and assist in loss prevention and safety initiatives.

The role emphasizes exceptional service, effective communication, and adaptability to busy store conditions, with a focus on teamwork and achieving store goals.