Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Concord (NH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays/vacation/sick

Life insurance

Employee assistance program

Scholarship program

Job summary

The TJX Companies, Inc. is hiring for a customer-focused role at the Concord, NH TJ Maxx store. You will deliver a highly satisfied customer experience, maintain a clean store environment, and adhere to loss prevention and merchandising standards.

You may work across multiple areas to support business needs. Key duties include ringing transactions, promoting loyalty programs, and contributing to a positive store culture through integrity and teamwork.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with customers.
• Upholds store culture with honesty, integrity and respect.
• Accurately rings purchases and returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares items for the floor.
• Participates in store recovery, cleanliness, and safety.
• Supports shrink reduction goals and safety awareness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. is hiring for a customer-focused role at the Concord, NH TJ Maxx store. You will deliver a highly satisfied customer experience, maintain a clean store environment, and adhere to loss prevention and merchandising standards.

You may work across multiple areas to support business needs. Key duties include ringing transactions, promoting loyalty programs, and contributing to a positive store culture through integrity and teamwork.