Retail Customer Experience Associate — Flexible Schedule & Discount

The TJX Companies, Inc.; Seekonk (MA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

TJ Maxx is seeking a customer-focused associate to deliver outstanding service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising and loss-prevention initiatives while promoting credit and loyalty programs.

The role emphasizes teamwork, flexibility, and strong communication. Prior retail experience is preferred, and the position offers opportunities for growth within TJX family of brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment and follow procedures.
• Process purchases, returns, and count cash per procedures.
• Promote credit and loyalty programs.
• Support merchandising and store recovery as needed.
• Adhere to labor laws, policies, and shrink reduction goals.
• Participate in safety and maintain a safe environment.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

multitasking

Teamwork

Job description

TJ Maxx is seeking a customer-focused associate to deliver outstanding service and maintain a clean, organized store environment. You will engage with customers, process transactions, and support merchandising and loss-prevention initiatives while promoting credit and loyalty programs.

The role emphasizes teamwork, flexibility, and strong communication. Prior retail experience is preferred, and the position offers opportunities for growth within TJX family of brands.