Retail Customer Experience Associate | Flexible Hours

The TJX Companies, Inc.; Rowley (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Matching

Medical/dental/vision insurance

Paid holidays

Employee assistance program

Bereavement leave

Pet & legal insurance

Life insurance

Short/long term disability

Job summary

TJ Maxx in Rowley, MA is hiring to deliver a superior customer experience and maintain an orderly store environment. You will engage customers, process transactions, promote loyalty programs, and support store recovery while upholding safety and store standards.

The role emphasizes strong communication, teamwork, and the ability to multi-task in a dynamic retail setting. candidates with retail experience may have an advantage.

Qualifications

• Customer service-focused mindset with ability to engage customers effectively.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring purchases/returns accurately and follow cash handling procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization; support store recovery as needed.
• Adhere to labor laws, policies, and safety requirements.
• Support shrink reduction goals and participate in safety initiatives.
• Assist in other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Teamwork

Retail experience preferred

Ability to lift heavy objects

Job description

TJ Maxx in Rowley, MA is hiring to deliver a superior customer experience and maintain an orderly store environment. You will engage customers, process transactions, promote loyalty programs, and support store recovery while upholding safety and store standards.

The role emphasizes strong communication, teamwork, and the ability to multi-task in a dynamic retail setting. candidates with retail experience may have an advantage.