Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Columbia (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision coverage

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a store associate at our Columbia location to deliver a high-quality customer experience. You will engage with customers, keep the sales floor organized, and support various store areas as needed.

Responsibilities include handling purchases and returns, promoting loyalty programs, and ensuring accuracy and efficiency in daily tasks while upholding safety and loss-prevention standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and keeping a clean, organized store environment.
• Model customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases and returns and count change per procedures.
• Process and prepare merchandise for the sales floor following standards.
• Support store recovery and maintain cleanliness throughout the day.
• Participate in safety awareness and maintain a safe environment.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Job description

The TJX Companies, Inc. is seeking a store associate at our Columbia location to deliver a high-quality customer experience. You will engage with customers, keep the sales floor organized, and support various store areas as needed.

Responsibilities include handling purchases and returns, promoting loyalty programs, and ensuring accuracy and efficiency in daily tasks while upholding safety and loss-prevention standards.