Customer-Centric Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Arkansas; On-site; USD 21,000 - 28,000; Full time

Job summary

The TJX Companies, Inc. is seeking a store associate to deliver a high-quality customer experience in a fast-paced retail environment.

You will engage with customers, ring transactions, support merchandising standards, and participate in store recovery and safety programs. You will be cross-trained to assist in various store areas, uphold company policies, and promote credit/loyalty programs while maintaining a clean, organized sales floor and positive team culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate to deliver a high-quality customer experience in a fast-paced retail environment.

You will engage with customers, ring transactions, support merchandising standards, and participate in store recovery and safety programs. You will be cross-trained to assist in various store areas, uphold company policies, and promote credit/loyalty programs while maintaining a clean, organized sales floor and positive team culture.