Retail Customer Experience Specialist — Flexible Hours

The TJX Companies, Inc.; Warrenton (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan matching

Medical/dental/vision benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a customer-focused Retail Associate to deliver a high-quality shopping experience. You will engage with customers, process transactions accurately, and maintain a clean, organized store environment across departments.

Ideal candidates have strong communication, multitasking abilities, and a willingness to adapt to changing priorities. This on-site role offers competitive pay and benefit opportunities as part of a diverse, collaborative team.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Greet and assist customers, driving a highly satisfied experience.
• Ring purchases/returns accurately and handle cash responsibly.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and follow merchandising procedures.
• Support loss prevention and safety standards.
• Participate in store recovery and restocking as needed.
• Contribute to a positive store culture and teamwork.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused Retail Associate to deliver a high-quality shopping experience. You will engage with customers, process transactions accurately, and maintain a clean, organized store environment across departments.

Ideal candidates have strong communication, multitasking abilities, and a willingness to adapt to changing priorities. This on-site role offers competitive pay and benefit opportunities as part of a diverse, collaborative team.