Retail Customer Experience Associate – Flexible Hours

The TJX Companies, Inc.; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Dental/Vision insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in San Jose to deliver a high-quality customer experience in a fast-paced retail setting. You will engage customers, maintain store cleanliness, and support various store areas as needed.

The role emphasizes teamwork, adaptability, and a customer-first mindset, with duties including checkout accuracy, loss-prevention adherence, and shelving products while providing friendly, helpful service.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Follow operational, merchandise, and loss prevention standards.
• Support and may be cross-trained to work in multiple areas of the store to meet business needs.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor and assist with store recovery.
• Maintain safety and sanitation standards and adhere to labor laws and policies.

Skills

excellent customer service

flexible schedule

strong communication

organizational skills

multi-tasking

retail experience preferred

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in San Jose to deliver a high-quality customer experience in a fast-paced retail setting. You will engage customers, maintain store cleanliness, and support various store areas as needed.

The role emphasizes teamwork, adaptability, and a customer-first mindset, with duties including checkout accuracy, loss-prevention adherence, and shelving products while providing friendly, helpful service.