Retail Customer Experience Associate | Flexible Schedule

TJX; Mission Viejo (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Dental & Vision

Life insurance

Employee Assistance Program

Job summary

TJX Companies’ TJ Maxx Store in Mission Viejo, CA, is welcoming a customer-focused team member to enhance the shopping experience. You will engage customers, maintain a clean selling floor, and support various store areas as needed.

The role emphasizes strong communication, ability to multi-task, and adherence to safety and merchandising standards. Competitive pay and benefits accompany this opportunity.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Cross-train across store areas to support business needs.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and process transactions.
• Uphold merchandising standards and prepare merchandise for the floor.
• Support store recovery and safety programs.
• Adhere to labor laws and store policies.

Skills

Customer service

Multi-tasking

Communication

Flexible schedule

Job description

TJX Companies’ TJ Maxx Store in Mission Viejo, CA, is welcoming a customer-focused team member to enhance the shopping experience. You will engage customers, maintain a clean selling floor, and support various store areas as needed.

The role emphasizes strong communication, ability to multi-task, and adherence to safety and merchandising standards. Competitive pay and benefits accompany this opportunity.