Customer Experience Specialist — Flexible Schedule & Growth

The TJX Companies, Inc.; San Luis Obispo (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

paid parental leave

paid holidays/vacation/sick

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at TJ Maxx in San Luis Obispo, CA. The role emphasizes delivering a high-quality customer experience, maintaining store standards, and supporting merchandising and loss-prevention efforts.

You will engage with customers, ring transactions, promote loyalty programs, and assist in maintaining clean, organized sales floors while adapting to various store areas as needed.

Qualifications

• Demonstrates excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to respond to direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Models established customer experience practices with customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases and returns and counts change.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.
• Prepares merchandise for the sales floor according to procedures.
• Participates in store recovery and cleanliness throughout the day.
• Maintains safety and labor policy compliance.
• Supports shrink reduction goals and programs.
• Supports safety awareness and a safe environment.
• Performs other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Team orientation

Ability to lift heavy objects

Retail experience preferred

Job description

The TJX Companies, Inc. is seeking a Retail Associate at TJ Maxx in San Luis Obispo, CA. The role emphasizes delivering a high-quality customer experience, maintaining store standards, and supporting merchandising and loss-prevention efforts.

You will engage with customers, ring transactions, promote loyalty programs, and assist in maintaining clean, organized sales floors while adapting to various store areas as needed.