Customer Experience Associate - Flexible Hours

The TJX Companies, Inc.; Piqua (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Customer Experience Associate at TJ Maxx—USA Store. You will engage with customers, maintain store standards, and support daily operations from opening to closing. Your role includes processing transactions, promoting memberships, and ensuring a clean, organized selling floor.

You will join a team that values diversity, collaboration, and development. Prior retail experience and strong communication help you thrive in a fast-paced, rewarding environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond effectively to changes or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Model and deliver excellent customer experiences.
• Ring up purchases and returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and stock readiness.
• Assist in store recovery and cleanliness throughout the day.
• Support loss prevention and safety practices.
• Participate in program goals and duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a Customer Experience Associate at TJ Maxx—USA Store. You will engage with customers, maintain store standards, and support daily operations from opening to closing. Your role includes processing transactions, promoting memberships, and ensuring a clean, organized selling floor.

You will join a team that values diversity, collaboration, and development. Prior retail experience and strong communication help you thrive in a fast-paced, rewarding environment.