Retail Customer Experience Associate - Flexible Growth

The TJX Companies, Inc.; Panama City (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health, dental & vision benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store associate at HomeGoods in Panama City, FL. The role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention and operational standards.

You may be cross-trained to support multiple areas of the store and contribute to receiving and merchandising tasks, while promoting credit and loyalty programs and upholding company standards.

Qualifications

• Excellent customer service skills.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned
• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Job description

The TJX Companies, Inc. is seeking a store associate at HomeGoods in Panama City, FL. The role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention and operational standards.

You may be cross-trained to support multiple areas of the store and contribute to receiving and merchandising tasks, while promoting credit and loyalty programs and upholding company standards.