Retail Customer Experience Specialist - Flexible Hours

The TJX Companies, Inc.; Lakeland (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Credit union

Referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. in Lakeland, FL is hiring a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, process purchases and returns, promote loyalty programs, and keep the sales floor neat and stocked.

The role requires strong communication, organizational skills, and the ability to multitask in a dynamic retail environment. A flexible schedule and teamwork are essential for success.

Qualifications

• Customer service experience is preferred.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Ability to respond to changes and handle unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases/returns and manage cash procedures.
• Promote credit and loyalty programs.
• Prepare and stock merchandise for the sales floor following procedures.
• Support store recovery, safety, and loss-prevention initiatives.
• Maintain cleanliness and organization of the sales floor and store.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in Lakeland, FL is hiring a customer-focused associate to deliver an outstanding shopping experience. You will engage customers, process purchases and returns, promote loyalty programs, and keep the sales floor neat and stocked.

The role requires strong communication, organizational skills, and the ability to multitask in a dynamic retail environment. A flexible schedule and teamwork are essential for success.