Retail Customer Experience Associate — Discount Benefits

The TJX Companies, Inc.; Stow (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation

Job summary

HomeGoods, part of The TJX Companies, Inc., seeks a customer-focused retail associate in Ohio. You will deliver a highly satisfied customer experience, ring purchases, support loyalty programs, and maintain store standards.

The role may involve cross-training across store areas to support business needs. The position requires excellent customer service, ability to work a flexible schedule, strong communication, and the capacity to lift items as needed.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Prepares merchandise for the sales floor according to procedures.
• Participates in store recovery and in maintaining clean, organized floors.
• Supports safe and compliant store operations.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Retail experience

Job description

HomeGoods, part of The TJX Companies, Inc., seeks a customer-focused retail associate in Ohio. You will deliver a highly satisfied customer experience, ring purchases, support loyalty programs, and maintain store standards.

The role may involve cross-training across store areas to support business needs. The position requires excellent customer service, ability to work a flexible schedule, strong communication, and the capacity to lift items as needed.