Customer Experience Retail Associate

The TJX Companies, Inc.; Stow (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. HomeGoods team in Stow, OH is hiring for a customer-focused associate.

You will be part of a vibrant store environment, delivering a highly satisfied customer experience while following standard operating procedures and contributing to a positive culture. This role offers opportunities to learn and grow within a Fortune 100 company, with benefits including associate discounts and a 401(k) plan.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Retail customer experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Follow operating procedures for ringing purchases and handling returns.
• Promote credit and loyalty programs.
• Maintain merchandising and store cleanliness.
• Assist in safety, loss prevention, and recovery efforts as needed.

Skills

Customer service

Flexible scheduling

Communication

Multi-tasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. HomeGoods team in Stow, OH is hiring for a customer-focused associate.

You will be part of a vibrant store environment, delivering a highly satisfied customer experience while following standard operating procedures and contributing to a positive culture. This role offers opportunities to learn and grow within a Fortune 100 company, with benefits including associate discounts and a 401(k) plan.